Your Deep Dive Strategic Thinking workshop was very effective at introducing planning concepts I am now using to develop strategies at FedEx. Your strategic concepts are universal for most product and service applications, and by providing about 10 concepts, we were sure to walk away with at least half of the concepts that we can apply to our specific work. By first introducing the concept, then providing us examples with different types of media and third allowing us time to apply the concept to our work, this three-touch process insured we understood the concept and how we can apply it to our work.
Your ability to gain participant participation was effective with open probes that centered on examples from our work, again applying the concept to our work. In addition you had done your homework on FedEx and timely communicated that knowledge to us during your presenting which dramatically increased your credibility and competence with the group insuring we listened to your presentation. After evaluating and writing skill development training, and facilitating programs for four years to sales teams, I found your Deep Dive Strategic Thinking course to be skillfully facilitated and concepts to be vital planning tools for most applications.