The 1,000-Foot View

October 9, 2014

The “30,000 foot view” of the business is a common phrase used to describe getting to a high enough level to see the big picture. The next time you’re in a commercial airplane and cruising around 30,000 feet, take a look out the window and note what you see—some clouds, large swaths of land, maybe a mountain range. The reality…

Stop Firefighting and Start Leading

October 2, 2014

One of the most destructive habits in business is the fire drill. You know the scene: Frank the fireman fires off an email alarming the group to an urgent issue about a new competitor activity, anxious customer request or the next internal flavor-of-the-month initiative. This sets off a chain reaction of emails, teleconferences and meetings to handle the issue as…