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Your ability to gain participant participation was effective with open probes that centered on examples from our work, again applying the concept to our work. In addition you had done your homework on FedEx and timely communicated that knowledge to us during your presenting which dramatically increased your credibility and competence with the group insuring we listened to your presentation. After evaluating and writing skill development training, and facilitating programs for four years to sales teams, I found your Deep Dive Strategic Thinking course to be skillfully facilitated and concepts to be vital planning tools for most applications.











































