Playing the Long Game: Growing a Startup into a Household Name

How does a long-term entrepreneur identify a good idea, scale it, and stay committed to that vision over 30 years?

In this episode, Rich sits down with Angie Hicks, Co-founder and Chief Customer Officer at Angi, formerly Angie’s list. They discuss building a business from the ground up, leading employees and external partners, and maintaining enthusiasm for a long-term goal.

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Key Quotes

“ If you don’t maintain the culture, it’ll be a bad culture.”

“When I think about whether I like what I’m doing, I base it on two factors. One, do I like the people I’m working with? And two, am I learning new things?”

“Sometimes you have to force a learning function on the organization because it’s important. Because the landscape shifts and you don’t want to get caught flat-footed.”

“Find your unit that you’re going to evaluate things on. What is it? What is that process? And then make sure you can always pull back the layers to make sure that element is working well.”

Practice Makes Profit

Solve challenges effectively and efficiently with solutional thinking.

League of Strategic Minds

How can I help my team be more innovative

Winsights: Ideas for Advantage

Meg Whitman, former CEO of eBay and HP Enterprises, said, “First, you need the right strategy. Less than perfect execution against the right strategy will probably work. 100 percent execution against the wrong strategy, won’t.” Does your team have a strategy that you believe in and can help win in the market? If not, all the time you’re spending on execution and tactics is being wasted. The motto is ready, aim, fire not just keep firing. Think first.

References 

Time stamps:

(00:41) Deep Dive Interview with Angie

(47:27) Practice Makes Profit 486:57)

League of Strategic Minds

(50:11) Winsights, Ideas for Advantage

Links

Submit a question for Rich to the League of Strategic Minds

Angie Hicks on LinkedIn

Rich Horwath on LinkedIn
Rich Horwath on YouTube
Rich Horwath on Instagram
Strategic Thinking Institute Website
Inc. Magazine’s Top 4 book for 2024: STRATEGIC  Book
New executive development platform: Strategic Fitness System
Sign up for Rich’s free Strategic Thinker Newsletter

About the Guest 

Angie Hicks
Co-founder and Chief Customer Officer at Angi

LinkedIn

About the Host 

Photo of Rich

Rich Horwath, Founder & CEO
Strategic Thinking Institute  

Rich is a New York Times and Wall Street Journal bestselling author of eight books on strategic thinking, including his most recent work, STRATEGIC, which was named a “top 4 must-read business book for 2024” by Inc. Magazine, and a national bestseller by USA TODAY. He has been the top rated keynote speaker on strategic thinking at national conferences for nearly 20 years.

This Episode Brought to You by the Strategic Thinking Institute

Sharpen your strategic thinking for long-term success.  

The Strategic Thinking Institute has developed hundreds of resources to help leaders at all levels think, plan, and act strategically. In addition to facilitating workshops and strategic coaching with executive leadership teams, STI has assessments and products for functional groups such as sales, marketing, finance, human resources, operations, information technology, account management, business development, accounting, clinical, medical, and other technical specialties. STI’s experience in a wide range of industries brings your team the best-of-breed practices and resources to enable your team to outthink and outperform the competition. Remember, be strategic … or be gone. 

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